Orders & Payments
You can order directly through our website, by phone, or in person at our Astoria shop.
We accept all major credit cards, Apple Pay, Google Pay, and payments securely processed through Square.
Yes! You can select your preferred delivery date and time during checkout.
Delivery
Yes! Same-day delivery is available with at least 3 hours’ notice.
We deliver to all five boroughs of NYC and select parts of Long Island.
Delivery starts at $12.99. The final fee is based on your zip code and calculated at checkout.
If no one is available and we cannot leave the flowers with a doorman, reception, or neighbor, the order will be returned to our shop. You can:
- Pick it up during store hours, or
- Request redelivery the following day for an additional delivery fee.
Yes. Please provide detailed information (room number, service time, etc.) to ensure timely delivery.
Returns & Refunds
No. Fresh flowers, plants, and custom floral arrangements are non-returnable.
Non-perishable items (such as vases, gifts, and accessories) may be returned within 7 days, if unused and in original packaging. Sale items are final sale.
Refunds are not available for failed deliveries due to the recipient being unavailable, refusal of the order, or an incorrect address provided by the customer.
Events & Services
Yes! We design custom wedding bouquets, centerpieces, and full floral installations. Contact us to schedule a consultation.
Yes. We create elegant arrangements, casket sprays, and standing tributes with delivery to funeral homes, churches, and family residences.
Yes. We work with local businesses, restaurants, and event planners to provide flowers for corporate events, weekly accounts, and special occasions.
Absolutely. Share your inspiration or let our designers craft something unique just for you.
Flowers & Care
Most fresh arrangements last 5 - 7 days with proper care.
- Keep them in fresh, clean water.
- Trim stems every 2 - 3 days.
- Avoid direct sunlight, heat, or drafts.
Yes, we carry a curated selection of indoor plants and designer pottery.
Privacy & Communication
We only share information with trusted partners to process your order:
- Metrobi (for delivery)
- Square (for payment processing)
- Google Analytics (for site improvements)
We never sell your information.
Yes, if you opt in. You can unsubscribe from emails at any time or reply “STOP” to texts.